Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Mobile app delivery tracking
Our mobile app may track the location of our deliveries using built in geolocation technology. This feature is in use whenever the user is the assigned driver for an order, even if the app is in the background. The users agreement to the use of tracking is stored in our system and is not deleted even after the driver is no longer active. This location data is used only for the tracking of packages to improve our customer service and to improve the customer experience.
How we use collected information
Care Services, LLC may collect and use Users personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Complete Delivery Solution, LLC
4505 Falls of Neuse Road
Raleigh, NC 27609
or you can send your questions to email@example.com.
Complete Delivery Solution (CDS) is a broker of transportation operating pursuant to and subject to the requirements of 49 C.F.R. Part 371, among other applicable regulations and statutes. CDS is not a motor carrier. CDS does business under its broker registration name of Complete Delivery Solution, LLC, MC docket number 854817-B.