Quick Response. Reduced Downtime.

When a piece of equipment stops functioning, customers want a quick response, and service technicians need the necessary parts to fix the problem. We provide emergency parts delivery to assist you in making timely repairs and support your customer’s needs to keep their business moving.

Our critical parts delivery solution enables you to meet customer service level agreements and reduce costs associated with technician downtime. We leverage our network to provide warehousing capabilities, as needed, providing you with an end-to-end solution.

Contact us today to learn how we equip your team with the necessary parts to get the job done.

Speed Matters

CDS provides critical parts delivery to help you respond to customer needs quickly. Examples of the
industries we serve include:

  • Printers, copiers, data servers
  • Computer equipment/monitors
  • Automotive, aerospace
  • Elevators, escalators, moving walkways
  • Construction and manufacturing
  • Luggage delivery


On-site incidents that require spare parts to resolve the issue TSIA


First-time fix rate for field service organizations The Service Council


Average industry compliance with SLAs Aberdeen Group


Additional dispatches required to fix issues not resolved on first visit Field Service Digital

CDS Puts your Delivery Services on Cruise Control

Around the Clock Support

24/7/365 contact center ensures we are there whenever services are needed.

95% of all call are answered directly by an agent, without an IVR system, to get you the fastest service possible.

Administrative Time Savings

Receive one invoice consolidating multiple carriers, greatly reducing reconciliation and payment processing time.

Save time with API integration, or use our portal, for order submission and tracking.

Quality Assurance

Dedicated team of research analysts assess your needs and continuously monitors competitive pricing and reliability.

Vetted Network

We put our service partners through a comprehensive credentialing process that includes background checks and on-going review of insurance coverage, saving you significant time and providing peace of mind.

Cost-Effective Rates

Having couriers in each market creates competition and results in cost savings.

Our couriers compete for volume based on price so you yield volume discounts that can’t be obtained individually.


Our powerful technology platform enables you to easily place and manage on-demand, same day and scheduled deliveries.

Through API integration, we can connect our system to yours for seamless employee and customer experiences.